This privacy statement discloses the privacy practices for www.raftcrete.co.za
PERSONALLY IDENTIFIABLE INFORMATION
We only collect personally identifiable information, such as names, home addresses, e-mail addresses and contact numbers, from our visitors when such information is voluntarily provided. For example, when applying for a username and password, a visitor will be required to provide first and last name, company, contact details, e-mail address. etc. The personally identifiable information that Raft Crete collects is used to provide services to participants of the Site, to customise content, product offerings and/or layout of our Site for each individual visitor, to notify visitors about updates to and activities on the Site, and to contact visitors for information verification purposes. Personally identifiable information collected on the Site is NOT shared with third parties without your prior express consent. While Raft Crete uses personally identifiable information to learn more about how visitors use the Site and to provide visitors with information about goods and services that we feel may be of interest to you, we will not release any personally identifiable information to third parties without your consent. In order to participate in our forums, users must be registered as a member of our website. Upon participating in our forum, members will be asked for their username and password. In addition, members have the option to allow other members to view their email address. Always remember that in order to protect your privacy users should not post any personal information, such as their home address or credit card information, as this information is made available to all visitors. Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our website.
ENHANCEMENT OF PERSONAL INFORMATION
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. These communications are not promotional in nature.
SPECIAL OFFERS AND UPDATES
We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a weekly newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.
We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone, in accordance with the users' wishes.
SURVEYS & CONTESTS
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as postal code). Contact information will be shared with the contest or survey sponsors to notify the winners and award prizes. Anonymous Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users' personally identifiable information is not shared with third parties unless we give prior notice and choice. Though we may use an intermediary to conduct these surveys or contests, these intermediaries will not use the users' personally identifiable information for any secondary purposes. Non-Personally Identifiable Information Our server automatically recognises visitors' domain name and Internet Protocol addresses (where possible). Our server does not collect any personal information about our visitors unless such information is voluntarily provided by the visitor. We also collect information about how visitors use the Site (for example what terms are searched for). This information, which is collected and maintained in anonymous, non-personal, aggregate form, allows us to improve the content of the Site and facilitate market research. Sometimes, we utilise the services of a third party to help us understand this information better, though the information that is disclosed to these entities remains at all times in anonymous, non-personal form. Other than improving the Site and providing our visitors with the best experience possible, we make no other use of this information. From time to time we also ask our visitors for certain information about themselves, such as buying preferences, street address, marital status, income, education level, occupation, industry, gender, birth dates, and country. We request this information to provide visitors with notices of special offers from the Site and others that may be of interest to such visitors. This information is kept in a database at Raft Crete and not distributed to third parties.
ACCESS, REVIEW, UPDATE
OTHER WEBSITES; LINKS
Our Site contains links to other websites. Raft Crete is not responsible for the privacy practices or the content of such other websites.
CONSENT TO PROCESSING
By visiting this Site, all visitors consent to the collection, maintenance, and processing of their personal and non-personal information.
NOTIFICATION OF CHANGES
Our Site has industry standard security measures in place to protect the loss, misuse, and alteration of the information under our control. While there is no such thing as "perfect security" on the Internet, we will take all reasonable steps to insure the safety of your personal information.
Only employees who need the information to perform a specific job are granted access to personally identifiable information. Finally, the servers that we store personally identifiable information on are kept in a secure environment.
RAFT CRETE CONTACT INFO